FAQ'S

How do I place an order?

You may place an order using the shop now tab under each collection.

 

Payment and Shipping

Orders are generally processed within 3 working days. This may extend to 5 in busy periods.

All UK orders are FREE DELIVERY sent second class with Royal Mail. Please allow up to  days for delivery on top of processing time. 

Post is done mainly on Tuesdays and Fridays  tracking details will be sent via the website automated system.  

Please note that these estimates are the extreme end of the scale and the majority of orders are received much sooner.

International orders are shipped without tracking. Please be in contact before purchasing for a delivery estimate.

International orders can take up to 4 weeks to arrive. 

 

Returns & Refunds

 

Our bows and accessories are hand-crafted to order, We cannot accept returns unless faulty. If there is a problem with your order please contact us and we will issue a refund or replacement.

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